Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of DMV Pro (the "Service"), operated by DMV PRO ("we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a business, you represent that you have the authority to bind that business to these Terms.

2. Description of Service

DMV Pro is a business management and invoicing platform for auto registration service businesses. It allows you to create invoices, track customer and vehicle records, manage payments and deposits, generate reports, and manage team members.

DMV Pro is not affiliated with, endorsed by, or connected to the California Department of Motor Vehicles (DMV) or any other government agency. Using the Service does not grant you any authorization, license, or certification to process vehicle registrations. Any DMV authorization you hold (such as Business Partner Automation status or registration service licensing) is obtained and maintained separately, directly with the relevant government agency, and is your sole responsibility.

3. Accounts & Subscriptions

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account, including actions taken by team members you add.
• Subscription fees are billed in advance on a recurring basis (monthly, unless otherwise stated) through our payment processor, Stripe. Fees are non-refundable except where required by law.
• We may change subscription pricing with reasonable advance notice. Continued use of the Service after a price change takes effect constitutes acceptance of the new pricing.
• Free trials, if offered, automatically convert to a paid subscription unless canceled before the trial ends.

4. Your Data & Content

• You retain ownership of all data you input into the Service, including your business information and any customer or vehicle records you create ("Your Data").
• You are solely responsible for the accuracy of Your Data and for obtaining any necessary consent from your customers before storing their personal information (name, phone, email, vehicle details) in the Service.
• You grant us a limited license to host, store, and process Your Data solely for the purpose of providing and improving the Service.
• Upon termination of your account, we will retain Your Data for a reasonable period to allow for export, after which it may be permanently deleted.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable regulations governing auto registration services;
• Attempt to gain unauthorized access to other accounts, our systems, or networks;
• Interfere with or disrupt the integrity or performance of the Service;
• Use the Service to store or transmit data you do not have the legal right to store or transmit, including customer data collected without appropriate consent;
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except as permitted by law.

6. Third-Party Services

The Service integrates with or relies on third-party services, including but not limited to Stripe (payment processing), Cloudflare (security and content delivery), and the National Highway Traffic Safety Administration's public VIN decoding API. Your use of these integrations is also subject to the respective third party's terms and policies. We are not responsible for the availability, accuracy, or performance of third-party services.

7. Termination

You may cancel your subscription at any time. We may suspend or terminate your account if you violate these Terms, fail to pay applicable fees, or engage in conduct that we reasonably believe harms the Service or other users. Upon termination, your right to use the Service ends immediately, though certain provisions of these Terms (such as data retention and limitation of liability) will survive.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

9. Limitation of Liability

To the maximum extent permitted by law, DMV PRO shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Service. Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

12. Contact

Questions about these Terms can be directed to [email protected].